I like many aspects of Inbox on iOS. It is Google’s own app so it can presumably harness the email data in ways that third party apps cannot, or at least the direct access it has to email data must give it a reliability and speed edge. Snooze to location is good. Built in actionable reminders. Google’s summary cards for standard emails. These are all great things, however the app does has some very annoying limitations.
1. No text formatting options. Five years ago this wouldn’t have been problem as most people would have been happy to be able to email whilst mobile. But these days it should be possible to add bold, italics and underline to your emails. This is all the more problematic given that even WhatsApp and Slack allow for some formatting – WhatsApp only handles bold but Slack has a range of options. If instant messengers can offer text formatting an email app absolutely should be able to do so. At times Inbox has had support for text formatting, but it is there one update and gone the next. Presently it is available, but who knows for how long?
2. No file attachments outside of Photos / Drive. Sure you can browse your file storage app and attach from there, but is it really too hard for Google to add a proper file picker? Furthermore this is no good for replying to emails; you have to start a new thread (not helpful).
3. Lack of draft saving from share sheet. When sharing files from other apps to email from Inbox, if the email fails to send or you stop composing the email you lose the email. Whereas when sharing into other apps (i.e. Spark or Outlook) the file is opened in the email app itself and attached to a new email. If you then stop composing the email you are given the option to save a draft. Inbox’s behaviour is nice in that it doesn’t switch you into the Inbox app; it overlays Inbox’s interface into the app you are sharing from. But as outlined above it is annoying if you start and email and aren’t able to complete it in one go as you’ll lose the entire email. A common problem here is that if you start composing from the share window and then need to check something in the document you’re trying to share (or another document in the same app for that matter) then there is no way to open the document without closing and losing your email.
4. No printing! If you want to print emails you’ll need a different app. Even attachments can’t be printed unless they are a PDF. I don’t often need to print emails but when I occasionally do this is a major limitation. More often it is the need to turn an email into a PDF that I notice this lack of feature. In iOS you can turn any document / file into a PDF if it can be printed (find out how here). So the fact that I cannot print an email means that I cannot turn it into a PDF.
I hope that these lack of features will be addressed soon. Does anyone have thoughts about their favourite email app?